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Wet & Forget Updated Privacy Policy

Updated and effective April 4, 2023

This Privacy Policy (the “Policy”) explains how Wet & Forget, Inc. (“us,” “our,” or “we”) collects, uses, and discloses personal information that we collect, including from users of our website https://www.wetandforget.com and any other websites and online services that we operate and that include a link to this Policy (collectively, the “Websites”).

TABLE OF CONTENTS

Information We Collect About You

Uses and Purposes of Processing Your Information

Disclosure of Your Information

Your Choices

Third-party Links

California Notice at Collection and Additional Information for Residents of California

Terms and Conditions Applicable to Canadian Residents

Changes to this Policy

Contacting Us

Information We Collect About You

When you use or access the Websites, we may collect personal information directly from you, such as the following:

  • Account and contact information, such as your name, username, address, email address, phone number, job title, and the name of your organization or employer.
  • Order information, including purchase information and shipping details.
  • Payment and billing information, including bank account information, payment card numbers, expiration dates, and security codes, contact information and details associated with payment accounts, such as PayPal accounts, and billing address.
  • Marketing preference information, such as preferences related to marketing, newsletter, product update, promotion, and other communications.
  • Professional and employment-related information and education information, such as your resume, cover letter, employment and educational history, qualifications and skills, and any other information you provide in your employment inquiries or applications.
  • Any other information you submit when you contact us, including any information you provide in a submission through our Contact Us form, chat functions, or other contact methods.

We also may collect certain other information automatically when you visit the Websites, such as the following:

  • Browser and Device Information. Certain information may be automatically collected by most browsers or devices, such as information about user devices (such as IP addresses and MAC addresses), operating systems, and browsers.
  • Information Stored in Cookies. The Websites may also use available web-based technologies to collect personal information, such as cookies or web beacons. Cookies are pieces of information stored directly on users’ computers or devices. Cookies allow us to collect information such as browser type, transactions and interactions, time spent on the online services, pages visited, referring URL, and other traffic and usage data. We may also use cookies for purposes such as determining what features interest our users, revising our site features or operations, and as further described below. For more information, see the “Your Rights and Choices” section below.
  • Pixel Tags, Embedded Scripts, Clickthrough URLs, and Log Files. The Websites may also use other tracking systems such as log files embedded scripts and pixel tags. For example, pixel tags, sometimes called web beacons, are similar in function to a cookie and can tell us certain information like what content has been viewed.
  • Embedded Scripts and Clickthrough URLs. We may use embedded scripts, which is programming code that is designed to collect information about your interactions with the Websites, such as the links you click on, and clickthrough URLs to collect information about how you use the Websites and how you were directed to our Websites.
  • Information Collected When You Use QR Codes to Access the Websites: If you use a QR code to access the Websites, we may receive information about you, including your approximate location and information about user devices (such as IP addresses and MAC addresses), operating systems, and browsers.
  • Information Collected in Connection with Analytics Technology: We may use various technologies to learn more about how visitors use the Websites, such as Google Analytics. Google Analytics uses cookies to help us analyze how visitors use the Websites. The information generated by the cookies about your use of the Websites includes your IP address. If you so choose, you may be able to opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, including how Google Analytics collects, uses, and discloses information, refer to the following page: www.google.com/policies/privacy/partners/. We may also use other technologies to monitor your activities on our Websites.

We may also receive personal information from third parties, such as social media networks or other individuals referring you to us, such as by sharing content about us with you on social media networks.

Uses and Purposes of Processing Your Information

We use, disclose, transmit, transfer, store, and otherwise process your information for various purposes, including:

  • Providing, developing, maintaining, personalizing, protecting, and improving the Websites, products, and services we offer and provide to you and others, including order or transaction fulfillment, maintaining accounts, performing contracts, providing customer service, and verifying information.
  • Managing our relationships with you, other customers, retailers, distributors, and sales representatives.
  • Operating, evaluating, debugging, identifying and repairing errors, effectuating similar functional enhancements, and improving our Websites, products, or other services.
  • Understanding, researching, and analyzing how you and our other customers use our Websites, products, and other services, performing analytics, analyzing and reporting on usage and performance of the Websites, products, services, and marketing materials, and determining what features and services may interest you and other customers.
  • Advertising and marketing activities, including delivering or facilitating targeted and cross- context behavioral advertising, offering surveys, contests, giveaways, and other promotions, providing promotional and other relevant service or product-related information, and promoting us, our products, and services on social media networks.
  • Communicating with you and others, including communicating with you about transactions and shipping, responding to your questions, requests, or other communications, and providing promotional and other relevant service or product-related information.
  • Recruitment and hiring purposes, including evaluating and processing your employment application.
  • Storing information about your preferences, recognizing you when you use the Websites and customizing your experience.
  • Synchronizing users across devices, affiliates, business partners, and select third parties.
  • Creating aggregate or deidentified data.
  • Legal and safety purposes, such as maintaining the safety, security, and integrity of our Websites, auditing transactions and interactions, other technology assets, services, and our organization, preserving or enforcing our legal rights and property, protecting our users, our employees, and others, and complying with industry standards.
  • Protecting against malicious, deceptive, fraudulent, or illegal activity, and participating in any prosecution or enforcement of laws or agreements meant to prevent or punish such activity.
  • Enforcing our policies, terms of use, contracts, or other legal rights.
  • Evaluating or participating in an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceedings.
  • Complying with law and other legal obligations.
  • Such other purposes as you may authorize or that we otherwise disclose.

Disclosure of Your Information

We may disclose personal information we collect about you:

  • To our affiliates and subsidiaries.
  • To our business partners, such as partners involved in joint business transactions.
  • To parties and networks that enable or participate in targeted and cross-context behavioral advertising and/or that provide online tracking technologies that we use to analyze the use of the Website, Application, and any other online services.
  • To our contractors, service providers, distributors, and other third parties we use to support our organization, which may include support of any of the data uses described above.
  • To comply with applicable law, other legal requirements, and industry standards.
  • To enforce our policies, terms of use, contracts, or other legal rights.
  • To investigate or prevent unlawful activities or misuse of the Websites.
  • To protect against malicious, deceptive, fraudulent, or illegal activity, and participating in any prosecution or enforcement of laws or agreements meant to prevent or punish such activity.
  • To operate, evaluate, debug, identify and repair errors, effectuate similar functional enhancements, and improve our Websites, products, or other services.
  • To protect the legal rights, property, safety, and security of us, our users, our employees, and others.
  • To comply with law and legal obligations.
  • To an actual or potential buyer, successor, or other organization in the event of an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceedings.
  • To such other parties as you may authorize or that we otherwise disclose.
  • For purposes described in the Uses and Purposes of Processing Your Information section above.

Your Choices

You also may choose not to provide the personal information we request through the Websites. However, not providing information we request may restrict your ability to use certain features of the Websites. For example, you may be able to restrict the collection of personal information or functionality through your device's operating system or by disabling cookies, but doing so may prevent you from using the functionality of the Websites. Some Internet browsers have a “do-not-track” feature that let you tell the Websites that you do not want to have your online activities tracked. At this time, the Websites do not respond to browser “do-not-track” signals. We allow third parties to use the Websites to collect personal information about your online activities over time and across different websites, applications, and other online products or services.

Third-party Links

The Websites may include links to other websites, applications, information, and services provided by third parties. We are not responsible for the privacy policies or practices of those third parties. We encourage you to review the applicable privacy policies of such third parties if you elect to follow the links provided.

California Notice at Collection and Additional Information for Residents of California

This section applies only to residents of the State of California and generally describes how we collect, use, and disclose the personal information of California residents and their households (“California Personal Information”). This section includes information regarding the categories of California Personal Information to be collected, the purposes for which the categories of California Personal Information are collected or used, whether California Personal Information is sold or shared and how to opt-out, and how long the California Personal Information is retained. You can find those details by clicking on the link provided above.

However, for the purposes of this Policy, California Personal Information does not include and this Policy does not apply to information subject to applicable exceptions from the CCPA, such as deidentified information.

This section also does not apply to personal information we collected about California residents in their capacity as our job applicant, employee, contractor, or an emergency contact, beneficiary, or dependent of one our applicants, employees, or contractors.

Additionally, this section applies only to the extent we direct the purposes and means of California Personal Information processing and otherwise qualify as a “business” under the CCPA.

A. California Personal Information We Collect
We may collect, and may have collected in the preceding 12 months, the following categories of California Personal Information:

  • Identifiers, including unique and online identifiers.
  • Commercial information.
  • Internet and other electronic activity information.
  • Inferences drawn from your activity.
  • Geolocation data, such as your general location as may be derived from IP addresses.
  • Other categories of personal information described in California law.

We retain California Personal Information for as long as necessary to carry out the processing activities described in this Policy, including but not limited to providing the Websites, products, and other services, compliance with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, and protecting our, our employees’, and our business partners’ and clients’ rights, property, or safety, and the rights, property, and safety of others.

B. Sources of California Personal Information We Collect
We collect California Personal Information from the sources described in the “Information We Collect About You” section of this Policy

C. Purposes for Using, Disclosing, and Otherwise Processing California Personal Information
We may collect and use the categories of California Personal Information described in the “California Personal Information We Collect” section above for one or more of the business and commercial purposes described in the “Uses and Purposes of Processing Your Information” section above.

D. Disclosures of California Personal Information for a Business Purpose
In the preceding 12 months, we may have disclosed the categories of California Personal Information listed below to the categories of third parties identified below for a business purpose:

  • Identifiers, including unique and online identifiers—with our affiliates, service providers, and as otherwise described in “Disclosure of Your Information” section above.
  • Commercial information—with our affiliates, service providers, and as otherwise described in “Disclosure of Your Information” section above.
  • Internet and other electronic activity information—with our affiliates, service providers, and as otherwise described in “Disclosure of Your Information” section above.
  • Inferences drawn from your activity—with our affiliates, service providers, and as otherwise described in “Disclosure of Your Information” section above.
  • Geolocation data—with our affiliates, service providers, and as otherwise described in “Disclosure of Your Information” section above.
  • Other categories of personal information described in California law—with our affiliates, service providers, and as otherwise described in “Disclosure of Your Information” section above.

E. Sales of California Personal Information and Sharing of California Personal Information for Cross- Context Behavioral Advertising
We do not disclose California Personal Information in exchange for monetary consideration. However, the CCPA defines “sale” very broadly in a manner that includes disclosing California Personal Information in exchange for other valuable consideration, including disclosures to third parties for cross- context behavioral advertising purposes in some circumstances (the CCPA also regulates disclosures for cross-context behavioral advertising purposes directly). Under the CCPA, we may sell California Personal Information or share California Personal Information for cross-context behavioral advertising purposes (which means purposes of displaying advertising to you based on California Personal Information obtained or inferred from your activities over time across different websites, applications, and other online services we do not operate), and we may have sold California Personal Information or otherwise shared for cross-context behavioral advertising purposes the following categories of California Personal Information in the preceding 12 months:

  • Identifiers, including online identifiers.
  • Commercial information.
  • Internet and other electronic activity information.
  • Inferences drawn from your activity.
  • Geolocation data, such as your general location as may be derived from IP addresses.
  • Other categories of personal information described in California law.

We may have sold or shared each of these categories of California Personal Information with third parties such as advertising networks that enable or participate in targeted and cross-context behavioral advertising and/or that provide online tracking technologies that we use to analyze use of the Services. We may engage in such sales or sharing for purposes of delivering or facilitating targeted and cross- context advertising to users of the Websites and users of websites and other online services provided by third parties.
We do not have actual knowledge that we sell California Personal Information of consumers under 16 years of age or share the California Personal Information of consumers under the age of 16 for cross- context behavioral advertising purposes.

F. California Personal Information Rights and Choices
The CCPA provides consumers with specific rights regarding their California Personal Information. This section describes those rights and explains how to exercise those rights to the extent we direct the purposes and means of the processing of your California Personal Information processing and otherwise qualify as a “business” under the CCPA.

  • Right to Access Specific California Personal Information. You have the right to request to receive certain information about our collection, use, and disclosure of your California Personal Information during the applicable period of time for your request. If we receive and confirm a verifiable consumer request from you pursuant to the “How to Exercise Your Rights” section below, we will disclose to you, depending on the scope of the request:
    • The categories of California Personal Information we collected about you.
    • The categories of sources for the California Personal Information we collected about you.
    • Our business or commercial purpose for collecting California Personal Information about you, selling California Personal Information about you, or sharing California Personal Information about you for cross-context behavioral advertising purposes.
    • The categories of third parties to whom we disclose your California Personal Information generally.
    • The specific pieces of California Personal Information we collected about you.
    • If we sell your California Personal Information, share your California Personal Information for cross-context behavioral advertising purposes, or disclose your California Personal Information for a business purpose, a list of the categories of third parties to whom we sold California Personal Information, shared California Personal Information for cross-context behavioral advertising purposes, or disclosed California Personal Information for a business purpose identifying the categories of California Personal Information sold, shared, or disclosed to those parties during the applicable period of time for your request.
  • Right to Data Portability. You may request to receive a copy of your electronic California Personal Information in a readily usable format to the extent technically feasible.
  • Right to Deletion. You may request that we delete your California Personal Information, subject to certain exceptions.
  • Right to Correct Inaccuracies. You may request that we correct California Personal Information about you that is inaccurate. We will take into account the nature of the California Personal Information and the purposes of our processing when we address your request.
  • Right to Opt out of Sales and Sharing for Cross-context Behavioral Advertising. You have the right to opt out of our sale of your California Personal Information and of your California Personal Information for cross-context behavioral advertising, which means displaying advertising to you based on California Personal Information obtained or inferred from your activities over time across different websites, applications, and other online services we do not operate. You may exercise this right by visiting the Do Not Sell or Share My Personal Information link in the footer of this page.

    We have also configured our Services to process opt-out preference signals that may allow you to inform us of your desire to opt out of sales or sharing as described in the above paragraph. Opt-out preference signals must be in a format commonly used and recognized by businesses and be delivered by a platform, technology, or mechanism that makes clear to consumers that the use of the signal is meant to have the effect of opting the consumer out of sales and sharing of California Personal Information as described above. If you do not have an account with us or are not logged into your account, your opt-out preference signal will be linked to your browser identifier only and may not be linked to other California Personal Information, such as account information, about you that we process that is not associated with your browser identifier.

    If we receive an opt-out preference signal from you, we may offer you the option to provide additional information to help facilitate your opt-out request. We may also notify you if an opt- out preference signal we receive from you conflicts with your privacy settings or participation in certain programs we offer, and request your consent to sales or sharing of California Personal Information or to affirm your intent to withdraw from any relevant programs.

    Even if you opt out of or sharing or processing of your California Personal Information for targeted or cross-context behavioral advertising, you may still see our ads online at other sites and apps, and we may still base aspects of ads on your interactions with us and the Services.
  • Right to Non-discrimination. Subject to certain exceptions, you have the right to not receive discriminatory treatment for exercising your access, data portability, and deletion rights described above.

G. How To Exercise Your Rights
If you would like to request to exercise the access, data portability, deletion, or correction rights described in the “California Personal Information Rights and Choices” section above, please submit a verifiable consumer request to us by either:

  • Calling us at 888-727-8524.
  • Using our webform

These requests can be exercised free of charge unless they are excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision, and we reserve the right to either refuse to act on your request or charge you a reasonable fee to complete your request if it is excessive, repetitive, or manifestly unfounded.

Before we can respond to your request, California law requires us to verify your identity. Your request must provide information sufficient to verify you are the person about whom we collected California Personal Information or an authorized agent of that person. In order to verify your request, we may ask you to provide information such as your name, street address, city, state, zip code, and e-mail address or phone. Your request must include sufficient detail for us to properly understand, evaluate, and respond to it. If we are not able to verify your request, we will contact you for more information. If we are unable to verify your identity or authority to make the request and confirm the California Personal Information relates to you, we may not be able to respond to your request.

You may designate someone to submit requests and act on your behalf as an authorized agent. We may mandate additional requirements for requests submitted through an authorized agent, such as requiring you to verify your identity directly with us or to directly confirm the authorized agent’s permission to act on your behalf. Either way, you and/or your authorized agent must provide sufficient information to us that would allow us to verify your identity.

Making a verifiable consumer request does not require you to create an account with us. However, if you have a password-protected account with us we may consider requests made through that account sufficiently verified when the request relates to California Personal Information associated with that specific account.

If we cannot fulfill or are permitted to decline, your request then we will alert you or your authorized agent. For data portability requests, we will select a format to provide your California Personal Information that is readily usable.

Terms and Conditions Applicable to Canadian Residents

This section applies only to residents of Canada.

A. Transfer of Personal Information to Service Providers Outside Canada1

1 In the Province of Alberta, this notification is required by law, if personal information leaves Canada. In other areas of Canada that are subject to PIPEDA, notification is not legally required (though it is strongly encouraged by the Office of the Privacy Commissioner of Canada, as a best practice).

We use personal information for the purposes that are identified in this Policy. We may engage service providers to assist us with fulfilling these purposes, and, in some instances, these service providers may be located outside Canada. We only select service providers that protect personal information in a manner that is comparable to the protection we provide under our own privacy policies. 2 However, personal information may be subject to, and accessed under, the laws of the countries in which our service providers operate. If you have any questions about our transfer of personal information to our service providers outside Canada, or if you would like to learn more about our privacy policies in that regard, please contact us at the contact information provided below.

B. Retention of your Personal Information

We will keep your personal information for as long as is necessary for us to fulfill the purposes for which it was collected. Generally speaking, that means we will destroy or anonymize your personal information within a reasonable period of time after your relationship with us ends. Despite this, in limited circumstances we may be required by law to keep your personal information for a longer period of time.

C. Withdrawal of Consent3

3 You may withdraw your consent for us to manage your personal information in a particular way, subject to legal or contractual restrictions and reasonable notice. However, this may limit our ability to provide you with certain services and/or products. You may contact us for more information regarding the implications of withdrawing consent.

D. Access to and Correction of Personal Information4

3 You can also access and review your personal information which is held by us and make appropriate changes to it by contacting us. You may be required to put your request in writing and show us identification. The reason we ask for identification is to ensure that, among other things, we do not unintentionally release your personal information to a third party who is representing themselves as you.

Changes to this Policy

We may update this Policy to reflect changes in our privacy practices at any time and without prior notice to you. When we do so, we will update the effective and last updated date above. We encourage you to periodically review this Policy for the latest information on our privacy practices.

Contacting Us

If you have any questions or comments about this Policy or our privacy practices, please contact us by email at privacy@wetandforget.com or by phone at 888-727-8524.

2 This is consistent with paragraph 4.1.3 of the Schedule to PIPEDA: "An organization is responsible for personal information in its possession or custody, including information that has been transferred to a third party for processing. The organization shall use contractual or other means to provide a comparable level of protection while the information is being processed by a third party."

3 This relates to all personal information which might be collected by the business, through its website (i.e., the individual needs to be given the opportunity to withdraw consent to the collection, use or disclosure of any personal information, which is held by the business, not just personal information related to email, newsletters, etc.).

4 Canada's privacy laws require a comprehensive practice, for access to, and correction of, personal information.