Life's Dirty. Clean Easy.

Wet & Forget Updated Privacy Policy

Updated and effective October 20, 2019

This Wet & Forget Privacy Policy applies to websites and other interactive features and online services owned or operated by Wet & Forget US, a New Zealand Limited Partnership (NZLP) (collectively, "Wet & Forget") that post a link to or include this Privacy Policy (collectively, the "Site"). This Privacy Policy describes the collection and use of personal information that may be collected by Wet & Forget anytime you interact with us, such as when you visit our web site, when you purchase Wet & Forget products, or when you call our support associates. This Privacy Policy applies to information we collect through the Site and information we collect offline, which we may combine with online data.

Please also review the Terms of Use, which govern your use of the Site. By using the Site, you agree to the collection, disclosure, and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy and the applicable Terms of Use, do not access or use the services or provide personal information to us.

SUMMARY

This summary provides an overview of some important information regarding our collection, use, and sharing of information. PLEASE REVIEW OUR FULL PRIVACY POLICY BEFORE USING OUR SITE.

  • Collection and Use of Information. We may collect Personal Information from you, which we primarily use in connection with your relationship with Wet & Forget, your use of the Site, processing your transactions, and for sending you information from us. We also automatically collect information through your use of the Site, which may include information about your approximate location inferred from your Internet Protocol (IP) address. We may also collect information about you from third parties. Please review the "Information We May Collect Through the Site" and "How We May Use The Information Collected" sections of this Privacy Policy for a full description of the information we collect and how we use that information. Remember that if you submit any content to us or through the Site or on our Social Media pages, your information may be public and/or republished on the Site.
  • Sharing of Information. We do not sell personal information and we do not share your personal information with unaffiliated third parties for their own direct marketing purposes. We share your information with our third party service providers, for administrative and legal reasons, or with other third parties in connection with sweepstakes, contests, or promotions. For more details, please review the section below titled "When We Disclose Your Information to Third Parties".
  • Analytics/Online Advertising. Wet & Forget works with analytics providers, ad servers, and similar vendors who may set and access their own tracking technologies (such as cookies and web beacons) and they may otherwise collect or have access to information about you and your interactions with us. For more information, including your opt-out choices, please review the section titled "Third Party Analytics Providers, Ad Servers, and Similar Third Parties".

TABLE OF CONTENTS

INFORMATION WE MAY COLLECT THROUGH THE SITE
Information You Provide to Us
Information We Collect Automatically As You Access the Site
User Content Submissions
Social Media Interactions
Send to a Friend Features and Information You Provide about Others
Information Third Parties Provide About You
HOW WE MAY USE THE INFORMATION COLLECTED
WHEN WE DISCLOSE YOUR INFORMATION TO THIRD PARTIES
Third Parties Providing Services on Our Behalf
Administrative and Legal Reasons
Sweepstakes, Contests, Promotions
Business Transfers
THIRD PARTY LINKS AND CONTENT
THIRD PARTY ANALYTICS PROVIDERS, AD SERVERS, and SIMILAR THIRD PARTIES
HOW WE RESPOND TO "DO NOT TRACK" SIGNALS
DATA SECURITY
CONSENT TO TRANSFER AND STORAGE IN THE UNITED STATES
ACCESSING AND UPDATING YOUR INFORMATION AND YOUR CHOICES
CHANGES TO PRIVACY POLICY
NOTICE TO NEVADA RESIDENTS
CONTACT US

INFORMATION WE MAY COLLECT THROUGH THE SITE

Information You Provide to Us

Wet & Forget may ask you to provide "Personal Information" (which is information that identifies or can be used to identify you as a specific individual), such as contact information including your name, phone number, mailing address, and email address) and other information about you, such as demographic information (ZIP code, gender, and day and month of birth, for example) and information about your interests and preferences. You may provide Personal Information, demographic data and other information through various forms and features on the Site or when you otherwise interact with us, such as by calling into our call center. We will also collect Personal Information and payment information when you make a purchase through us.

Our Site is intended for a general audience and not intended for use by or targeted to those younger than the age of 18. We do not knowingly collect Personal Information from children younger than the age of 18.

Information We Collect Automatically As You Access the Site

In addition to any Personal Information or other information you choose to submit to the Site, we, and our third-party service providers (including any third-party advertisers and content or analytics providers), may use a variety of technologies that automatically or passively collect certain information whenever you visit or interact with the Site ("Site Usage Information"). This Site Usage Information may include the website browser or operating system you are using, the URL or advertisement that referred you to our Site, the search terms you entered into a search engine that led you to our Site, all of the areas within our Site that you visit, and the time of day, the next website you visit after leaving our Site, among other information. We may use this Site Usage Information for a variety of purposes, including analyzing trends, administering the Site, tracking users' movements around the Site, gathering demographic information about our user base as a whole, and enhancing or otherwise improving the Site. Site Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information. As you use the Site, we may also track videos you watch and how you interact with the content. In addition we automatically collect your IP address or other unique identifier ("Device Identifier") for your computer, mobile phone, or other device used to access the Site. A Device Identifier is a number that is automatically assigned to your device used to access the Site, and our servers identify your device by its Device Identifier. We may be able to collect or infer your approximate location based on your Device Identifier or similar information we collect. We use the following types of tracking technologies to automatically collect information when you interact with us online:

Cookies and Local Storage. "Cookies" and local storage are pieces of information (data files) transferred to an individual's browser on their device when the device is used to visit a Site. These technologies are able to store a unique identifier for a device to allow a certain Internet site to recognize the device whenever the device is used to visit the Site. These technologies may be used for many purposes by us and our third-party service providers, such as automatically collecting Site Usage Information, enabling features, serving advertisements to you online and remembering your preferences. We may use cookies and other technologies to study traffic patterns on our web site, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we may use cookies to customize your experience and provide greater convenience each time you interact with us. The information we store includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. You can find more information about cookies and how they work at www.allaboutcookies.org. Certain browsers or browser add-ons, such as Adobe Flash, may provide additional local data storage mechanisms that are used in a manner similar to cookies, and some of the content included on our Site may make use of this local storage. For example, a Flash cookie is a data file placed on a device via the Adobe Flash plug-in that may be built into or downloaded by you onto your device. Flash cookies may be used for various purposes, including, without limitation, enabling a Flash feature and remembering your preferences. For more information about Flash and the privacy choices Adobe offers, visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.

If you choose to disable cookies, to adjust your Flash privacy settings on your device, or to otherwise restrict local storage, some features of the Site may not function properly.

Pixel tags. Pixel tags are tiny graphic images or other web programming code that tell us what parts of our web site customers have visited or to measure the effectiveness of searches customers perform on our site. Pixel tags and similar technologies may be used for a number of purposes, including, without limitation, to count visitors to a Site, to monitor how users navigate the Site, to count how many emails that were sent were actually opened or to count how many particular links were actually viewed. Pixel tags also enable us to send e-mail messages in a format customers can read.

Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. The code is temporarily downloaded onto your device from our server or a third-party service provider, is active only while you are connected to a Site, and is deactivated or deleted thereafter.

Click Through URLs. In some of our e-mail messages we use a "click-through URL" linked to content on the Wet & Forget Site. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes.

User Content Submissions

The Site may provide you the opportunity to participate and post content publicly through the Site. You may choose, through such features or otherwise, to submit or post product reviews, photographs, videos, questions, comments, suggestions or other content (collectively, "User Content"). For example, Wet & Forget may provide you the opportunity to submit User Content in connection with a sweepstakes, contest, or promotion.

Note that anything you choose to submit or publicly post to the Site may be public—others will have access to view, collect, and use your User Content and may share it with third parties . If you choose to voluntarily disclose Personal Information, that information may be considered public information and the protections of this Privacy Policy will not apply. Think carefully before you post and use caution before disclosing any Personal Information.

As set forth in our Terms of Use if you submit User Content to us, the User Content may be used by Wet & Forget for its business and marketing purposes and may be published online or offline.

Social Media Interactions

The Site may permit or facilitate interactions with an interactive third-party website or service ("Social Media"), such as enabling you to "like" or "share" content. If you choose to share content or otherwise post information from or via the Site to Social Media, that information may be public and the third party may have access to information about you and your use of our Site. You may also choose to participate on Social Media in a way that connects that third-party service with our Site, such as posting to one of our pages on a Social Media site. Doing so may allow us to collect (or the third party to share) information about you, including Personal Information, and the third party may allow us to re-post content related to us on our own Site.

We may also receive information about you if other users of Social Media give us access to their profiles and you are one of their connections or "friends". The information we collect is subject to this Privacy Policy. The information collected and stored by the third party remains subject to the third party's privacy practices, including whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third-party website or service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but may retain the information previously collected.

Send to a Friend Features and Information You Provide about Others

If you send a friend a communication from the Site, the information you provide (names, email addresses, etc.) is used on a one-time basis to facilitate the communication and is not used for any other marketing purpose, unless we obtain consent from that person. If you otherwise disclose any Personal Information relating to other people to us, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

Information Third Parties Provide About You

We may receive information about you from third parties. For example, if you are on another website and agree to receive information from Wet & Forget, that website will forward your information to us so that we may contact you. We may also supplement the information we collect with outside records from third parties, such as public databases, publicly available Social Media pages or joint marketing partners, for various purposes, such as to provide you with information, services or products, to tailor our content and the offers we show you, or to enhance our products and services.

We may combine the information we receive from third parties with information we collect through the Site. In those cases, we will apply this Privacy Policy to the combined information.

HOW WE MAY USE THE INFORMATION COLLECTED

Wet & Forget may use information collected through the Site (including your Personal Information and Site Usage Information) in order to: (1) allow you to participate in the Site and providing you with services, announcements, information, and any features or activities we offer through the Site, including marketing messages and offers; (2) personalize your experience and tailor content we display to you, such as advertising, recommendations, promotions, and offers we display to you, both on the Site and elsewhere online; (3) process information you provide via your account registration with the Site, including, verifying that your email address is active and valid; (4) fulfill transactions and process payments and orders; (5) provide customer service, including in connection with any delivery, billing, or payment processing inquiries; (6) communicate with you regarding your use of the Site (such as about a transaction, to notify you if you have won a contest or promotion, or to respond to you when you contact us) or other administrative communications, including, in our discretion, changes to the Site's Privacy Policy, Terms and Conditions, or any of our other terms or policies; (7) protect our Site and our customers from errors, misuse of the Site, fraud, or any criminal activity and detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Site; (8) use for internal business purposes, such as to improve our Site or our products and services, and to comply with regulatory and legal obligations; or (9) for any other purposes consistent with this Privacy Policy, as disclosed at the time you provide your information, or otherwise with your consent.

WHEN WE DISCLOSE YOUR INFORMATION TO THIRD PARTIES

Wet & Forget may share non-Personal Information, such as Site Usage Information, aggregated user statistics with third parties in our discretion. This may include information we have de-identified, typically using a mathematical process (commonly known as a hash function) to convert information into a code. The code does not identify you directly, but it may be used to connect your activity and interests. Wet & Forget does not share your Personal Information with unaffiliated third parties for those third parties' own direct marketing purposes.

Wet & Forget may share information we have collected about you, including, without limitation, Personal Information and Usage Information, as disclosed at the time you provide your information or otherwise with your consent, as described in this Privacy Policy and in the following circumstances:

Third Parties Providing Services on Our Behalf. We may share information with third parties who perform services on our behalf, such as website hosting, processing information, sending email or other communications, fulfilling customer orders and processing payments, providing marketing assistance and data analysis (including assessing your interest in our products and services or conducting customer research/satisfaction surveys), and performing other services. We may provide access to your Personal Information to such service providers in order for them to perform these services. Without such information being made available to our service providers, it might be difficult for you to purchase services, receive customer service, provide us feedback to improve our services, or access certain services, offers, and content on the Wet & Forget web site.

Sweepstakes, Contests, Promotions. We may offer sweepstakes, contests, or other promotions (any, a "Promotion"), that may require registration. By participating in a Promotion, you are agreeing to the provisions, conditions, or official rules that govern the Promotion, which may require specific requirements of you (including, without limitation, and except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness, or other indicia of persona in advertising or marketing materials). If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, as required by law or permitted by the Promotion's terms or official rules (such as on a winners list).

Business Transfers. In the event Wet & Forget goes through a transition such as being sold, has all or a portion of its assets acquired or transferred, whether voluntary or involuntary (such as through bankruptcy), or merges or becomes affiliated with any other division, individual or entity (including, without limitation, during the course of any due diligence process), any customer information owned or under the control of Wet & Forget (including, without limitation, your Personal Information) will likely be one of the transferred assets. We reserve the right, as part of this type of transaction, to assign or otherwise transfer your information (including, without limitation, your Personal Information) and other information we have collected from users of the Site. By providing your Personal Information, you agree that we may transfer such information to the acquiring entity without your further consent. For example, if part of our business was sold we may give our customer list as part of that transaction.

THIRD PARTY LINKS AND CONTENT

The Site may link to or incorporate websites or content hosted and served by third parties over which we have no control and which are governed by the privacy policies and business practices of those third parties. Wet & Forget is not responsible for the privacy practices or business practices of any third party.

THIRD PARTY ANALYTICS PROVIDERS, AD SERVERS, and SIMILAR THIRD PARTIES

The Site may contain content served by third parties, including videos, and we work with third party service providers to help us understand how people navigate and use of our Site and to serve Wet & Forget advertisements elsewhere online. In connection with serving content and providing analytics and advertising services, third parties may collect certain information about your visits to this or other web sites, and we may receive information regarding the use of the Site and the effectiveness of our advertisements. These third parties may set and access their own tracking technologies on your device (including cookies and web beacons) and may otherwise collect or have access to information about your visits to and activity on the Site as well as other web sites or online services. Some of these parties may collect personal information from you over time when you visit the Site or other websites and services. We may also share non-personal, aggregated or de-identified or hashed information at our discretion, including to serve you with relevant advertising, and to allow others to do so. One analytics provider with whom we may work is Google Analytics. Google Analytics uses cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google's practices by going to google.com/policies/privacy/partners, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.

Cookies and web beacons used by us and on the Site, including those set by third party network advertisers, may be used to, among other things, target advertisements, prevent you from seeing the same advertisements too many times and to conduct research regarding the usefulness of certain advertisements to you. We may share Usage Information about visitors with third party advertising companies, analytics providers and other third parties for similar purposes. While we may use a variety of service providers to perform advertising and analytics services, some of these companies are members of the Network Advertising Initiative ("NAI") or the Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. You may want to visit http://www.networkadvertising.org/managing/opt_out.asp, which provides information regarding targeted advertising and the "opt-out" procedures of NAI members. You may also want to visit or http://www.aboutads.info/choices/, which provides information regarding targeted advertising and offers an "opt-out" by participating companies in the DAA Self-Regulatory Program. You may also learn more about interest-based advertisements from participating third parties in Canada at the Canadian DAA choice page at http://youradchoices.ca/choices.

Please note opting out through these mechanisms does not opt you out of being served advertising. You will continue to receive generic ads while online.

HOW WE RESPOND TO "DO NOT TRACK" SIGNALS

Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, our Site do not alter their practices when they receive a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," please visit www.allaboutdnt.com.

DATA SECURITY

Wet & Forget uses commercially reasonable security methods -- including administrative, technical, and physical measures -- to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

However, no system can be guaranteed 100% secure. We therefore cannot ensure or warrant the security of any information that you transmit to us, or that we transmit to you, or guarantee that it will be free from unauthorized access by third parties. You use the Site and provide us with information at your own initiative and risk.

CONSENT TO TRANSFER AND STORAGE IN THE UNITED STATES

Wet & Forget US is a New Zealand Limited Partnership operating only in the United States and Canada. Please be aware that information we collect will be transferred to and processed in the United States and Canada. By using the Site, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing, and storage of your information in the United States and Canada, the privacy laws of which may not be as comprehensive as those in the country where you reside and/or are a citizen. As a result, this information may be subject to access requests from governments, courts, or law enforcement in the United States and Canada according to laws in those jurisdictions.

ACCESSING AND UPDATING YOUR INFORMATION AND YOUR CHOICES

You can unsubscribe from marketing emails through the opt-out mechanism included in each marketing email we send to you or by contacting us via email at info@WetandForget.com. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so. Note that we reserve the right to send you certain email or postal communications relating to your use of our Site, service announcements, notices of changes to this Privacy Policy or our other terms, or similar administrative or transactional messages, and these transactional account messages may be unaffected if you choose to opt-out from marketing communications.

You may have the opportunity to utilize features on the Site that permit you to register for a user account. If you have an online account, you are responsible for maintaining and updating, as applicable, your account registration data with current, accurate, and complete information. You may have the ability to view, update, and/or edit the registration data you have provided to us by logging in to your account and following the appropriate instructions or by contacting us with your request at info@WetandForget.com. If we offer and you utilize such a feature, we will make requested changes in our active databases as soon as reasonably practicable. Note, however, that we may retain information that you have updated or changed for internal or administrative purposes.

CHANGES TO PRIVACY POLICY

Wet & Forget reserves the right to change or modify this Privacy Policy in our discretion at any time and will notify you of material changes by posting the changed or modified Privacy Policy on our Site. We may also provide notice to you in other ways in other discretion, such as through contact information you have provided. Any changes will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified, and your continued use of the Site after the effective date of the revised Privacy Policy (or such other act as specified in the revised Privacy Policy) will constitute your consent to those changes. We will not use your Personal Information in a manner materially different than promised at the time the information was collected without giving you the chance to consent (which may be opt-out consent or which may occur through your continued use of the Site) to the new policy.

NOTICE TO NEVADA RESIDENTS

Wet & Forget does not currently sell your covered information as those terms are defined under applicable Nevada law. However, you may still submit an opt-out request and we will honor that request as required by Nevada law if Wet & Forget were to engage in such a sale in the future. If you are a Nevada resident and would like to opt-out of future sales of your information, you must submit your request to info@wetandforget.com or call us at 888.727.8524. Your request must include your full name, street address, city, state, zip code, and an email address so that we are able to contact you if needed regarding this request. If you previously provided a phone number, including it will assist us in making sure we identify you as someone who wants to proactively opt-out. We are not responsible for requests that do not come through the designated request mechanism or do not contain sufficient information to allow us to process your request. You may also be required to take reasonable steps as we determine from time to time in order to verify your identity and/or the authenticity of the request. Wet & Forget will respond to your request within sixty (60) days either confirming that your request has been processed or indicating that we need an additional thirty (30) days to complete the request.

CONTACT US

If you have questions or concerns about Wet & Forget's Customer Privacy Policy or data collection or use, please send an e-mail to info@WetandForget.com.

Address: PO Box 5805, Elgin, Illinois 60121
Phone: 888.727.8524